Export Specialist

KEY ACCOUNTABILITIES:

• Must have an understanding of the Export Regulations or other government agency regulations that govern exports.
• Must have an understanding of TSA regulations.
• Ensure documentation is accurately processed, distributed and released to carrier, customers and agents in a timely manner.
• Obtain and create quotes for shipments and source best method of transportation.
• Communicate with overseas agents to ensure proper pre-alerts and documentation.
• Track and trace shipment and provide updates to clients.
• Uphold a strong and professional relationship with airlines, transportation agencies and sales.
• Demonstrate an emphasis on customer satisfaction.
• Maintain shipment files and ensure billing is completed within a timely fashion.
• Assist as backup for alternate accounts and ocean export department.
• Perform other duties as assigned.
• Review and monitor all rejections, requests for information and other correspondence.
• Respond and assist with customer inquiries, including research and assistance with escalation on priority issues.
• Monitor shipments as they approach non-compliance based on customer control, event control, and transactional data count or control.Job
• High School Diploma or GED required.
• Bachelor’s Degree preferred
• Minimum One Year of related experience.
• Ocean export experience a plus but not a must
• Advanced proficiency in Microsoft Office, internet, web-based and job specific software applications.
• Ability to apply and assist with communicating laws, rules, and regulations in areas of assignment.
• Must be able to read, write and speak English fluently
• Ability to communicate and interact effectively with multi-functional and diverse backgrounds; ability to read, comprehend, and write basic correspondence;
• Effectively present information one-on-one or in a small group situation; identify and resolve problems in a timely manner.
• Ability to write reports, business correspondence, and procedure manuals.
• Monitoring overall processes, information and operations.
• Ability to add, subtract, multiply, and divide using units of currency, weight, volume, and distance measurements.
• Gather and analyze documents skillfully. Balance team and individual responsibilities, exhibit objectivity and openness to others’ views.

Job Type: Full-time

This position is for local residents only.

Sorry, Visa / sponsorship not available.